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Mortgage Debt Recovery
To provide the quality of service clients demand you need to invest in the latest technology; the best training; the most efficient processes and have the highest standards of quality assurance. Clients must get value for money and – just as importantly – the knowledge that we are doing everything that can be done to recover their investments in a compliant way. We understand this. That’s why we have made investment in the latest technology and case management systems our main priority. The result is constantly evolving efficient and fully compliant processes and procedures designed to both increase speed and capacity while minimising Conduct Risk.
We are trusted by leading mortgage lenders with their mortgage debt recovery work and rehabilitation of their customers. Our flexible procedures can be tailored to meet your precise needs and integrate with your existing processes, whilst our systems are available to our clients 24 hours a day over user-friendly, web-enabled, secure portals.
Our staff are fully trained in all aspects of their work and understand Conduct Risk and the importance of Treating Customers Fairly. We invest heavily on the continuing focused training of our staff.