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When an employee raises a complaint or a grievance, the employer must investigate it. Moreover, when an employer becomes concerned that there has been an act of misconduct, they will normally be required to investigate it under their disciplinary procedure.
Unfortunately, investigations can take an enormous amount of valuable management time. Moreover, they are not always the most effective way of unearthing the truth. Employees often find it easier to speak frankly and in confidence to someone outside the organisation rather than their own managers or colleagues.
We can undertake the entire investigation process for you, taking the load off your shoulders. We will meet all relevant personnel (either on or off-site) and obtain their evidence (if necessary on a confidential basis). We then submit a rigorous report with our findings, which you can rely on in making a decision and producing an investigation outcome.